This position is focused on driving cross functional business support activities for customer account teams in Japan. You will be part of the Global Account Management team that is enabling sales/account management to maximize service and upgrades revenue as well as new tool selections. This includes partnering with account teams and service to make data backed business d

Position will work compressed night shift and is eligible for 15% pay differential. Ability to work flexible shifts, including nights, weekends, and holidays; typically, will work 12 hour shifts. Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move aroun

The CS Quality and Excellence for the Intel CT & US Region is part of the Customer Support organization. The team support all local US sites operationally and the Intel sites WW for customer quality engagement. The Quality & Excellence team is responsible to define and drive the quality improvement roadmap for the US region and in alignment with Intel. The team consists o

This is a second shift position, Monday Friday, with occasional overtime or weekend repairs or project support needed. Key Areas of Responsibility (KAR's) For excessive downtime or repeating events, participate in Structured Problem solving with team, using 4C or A3 problem solving formats. Effective at planned maintenance, with attention to detail and care. Maintain safe

Interprets, evaluates and analyzes available information such as requirements from engineering drawings, spec data sheets, etc. to drive quality issues resolution using sound, structured problem solving approach/RCA tools such as FMEA, 8D methodology, Statistical analysis/Six sigma, 5 Whys, etc. Applies robust engineering principles, lean manufacturing methodologies and i

The job requirements and duties include, but are not limited to the ability to Diagnose and identify root cause and define the action plan for solution. Execute action plans independently and handle most technical problems on his/her own. Escalate when needed by providing clear problem statements and technical communication. Interface regularly with internal and external

As an Extreme Ultraviolet Software Technical Support Engineer, you are an essential part of a new site start up Customer Support team for TSMC as they build their first high tech fab just north of Phoenix, Arizona. You will be responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and

Working at the cutting edge of tech, you'll always have new challenges and new problems to solve and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. Responsible for the upt

Develop a comprehensive understanding of key customer requirements in semiconductor markets understand challenges the customer faces, the technical requirements for our products, and the value represented by our solution Understand our position relative to the competition through competitive SWOT analysis and use this understanding to develop marketing and product introdu

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers the world's leading chipmakers to reduce the size and increase the functionality of their

In this role, you'll be a technical specialist who is expected to calibrate and qualify the machine on site, according to a pre defined test sequence similar to the tests that have previously been performed in Veldhoven. You will work with co workers, and the customer in isolating and solving problems, as well as acting as a resource for users on routine malfunctions. You

Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus. Occasionally lift and/or move up to 20 pounds. May require travel dependent on business needs. Specific vision abilities required by this job include close vision, color vision, peri

Manage product engagement with customer meetings and bringing customer technical requirements to product marketing and Account Team and drive alignment for business decision. Product marketing responsibility on assigned accounts for Single beam inspection (SBI) & multibeam products. Demonstrate value of our ebeam inspection products to our customers and applications Lead

Travels as required for the purposes of performing service activities at customer sites or backfilling for other Cymer Field Service Engineers. Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus. Occasionally lift and/or move up to 20

Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test. Analyze applicability, accuracy and adherence to design specifications. Evaluate and diagnose problems and make appropriate repairs, escalating when necessary. Answer customer questions and assist customers in a professional ma