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The essential duties and responsibilities (including, but not limited to) Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co pays, deductibles, and out of pocket expenses. Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on fi
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Assesses, plans, implements and evaluates care for patients. Initiates and documents appropriate interventions; evaluates and records patient/family response and prescribes therapies as indicated. Performs procedures with minimal supervision. Assesses patient/family needs and provides education. Promotes wellness and recommends community resources to meet patient and fami
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Accurately delivers and records radiation therapy treatments under the direction of a radiation oncologist and chief radiation therapist. Accurately enters and maintains patient treatment parameters into electronic medical record. Participates in clinical instruction of newly hired therapists and students. Assists in maintaining patient appointment schedule and submitting
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Answers all incoming calls; assesses callers' needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets
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(including but not limited to) Direct care and management in the outpatient/inpatient/surgical setting to include documentation of visits, patient and family education, order and review diagnostic studies, prescribe medications, management of symptoms, counseling and support, collaboration with and referrals to other health care providers, and provision of education to st
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Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co pays, deductibles, and out of pocket expenses. Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assist
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Participate in rigorous training sessions covering all aspects of IV admixture processes. Learn and adhere to strict guidelines outlined in USP 797 and USP 800 procedures, ensuring compliance with industry standards. Benefit from our commitment to employee development by having certifications in sterile, compounding (IV), and chemotherapy compounding (IV) fully sponsored.
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Courteously and efficiently answers all incoming calls and connects callers with the correct extension. Takes and relays messages in an accurate and timely manner. Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary. Performs operator functions including triaging calls; connecting and transfer
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Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner. Performs insurance verification process on all third party payers. Obtains initial and subsequent pre authorization for services and surgeries. Re verifies benefits and obtains authorization and/or referral after treatment plan has been discussed,
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Performs audits of patient accounts to ensure accuracy and timely payment. Reviews account aging's monthly and reports inconsistencies and corrects errors as appropriate. Contacts patients regarding delinquent accounts and arranges mutually acceptable payment schedules. Follows up on insurance billing to ensure timely receipt of payments. Demonstrates the ability to deal
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Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate. Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes. Obtains all necessary patient records as required by physician prior to treatment or procedures. Prepares and stocks exam/treatment r
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s within deadlines. Strong problem solving skills to resolve complex customer issues and identify root causes of problems and develop solutions to prevent them from happening again. Proficient in contact center software, including call center management systems, customer relationship management (CRM) software, and workforce management software. Provide effective coaching a
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Provides nursing care from initial patient contact through high dose chemotherapy followed by stem cell rescue to follow up care post stem cell rescue Key Responsibilities (Prepares and administers therapies under the direction and supervision of a physician.) Manages symptoms/toxicities/health abnormalities related to the intense high dose therapy, stem cell rescue and r
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Accurately delivers and records radiation therapy treatments under the direction of a radiation oncologist and chief radiation therapist. Accurately enters and maintains patient treatment parameters into electronic medical record. Participates in clinical instruction of newly hired therapists and students. Assists in maintaining patient appointment schedule and submitting
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Prepares medication orders by compounding or admixing medications under supervision of a registered pharmacist. Checks all orders for completeness of information. Verifies patient information and proper physician authorization. Checks all orders for insurance approval before admixing. Under a professional's supervision, admixes drugs as ordered by physician in an accurate
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