Delivery Excellence Provides strategic management of the overall Product program, ensuring that release schedules are met and risks managed. Leads a collaborative, dynamic Product planning process prioritizing efforts that align with Comerica and Technology strategies and provide the best value and outcome for the investment. While working with the delivery team, responsi

Implement and facilitate changes and additions to new and existing Treasury Management products by thorough analysis of documentation and coordination of error free set ups with the operating areas. Support the Relationship Center call queues as needed and for contingency purposes. Utilize 30+ internal Comerica applications/systems to obtain / research information such as

Implement and facilitate changes and additions to new and existing Treasury Management products by thorough analysis of documentation and coordination of error free set ups with the operating areas. Support the Relationship Center call queues as needed and for contingency purposes. Utilize 30+ internal Comerica applications/systems to obtain / research information such as

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Responsible for schedule meetings, make appointments and calendar management for multiple personnel. Coordinate manager's schedule intercept phone calls and resolve issues on manager's behalf. Answer phone, type, summarize and edit reports, customer service responsibilities including handling customer requests, and redirecting inquiries. Follow up to ensure processes are

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Strategy Collaborate with Data & Analytics and Data Enginering to define and manage the strategy and roadmap for reporting across ERD and the Lines of Business, to ensure a standardized approach to the use of Risk related data. Transform reporting capabilities to ensure data integrity across ERD and create a single source of truth. Responsible for creating a center of exc

TPR Division Advisor Work with divisonal management and their organizations on Third Party risks, remediation, and strategies to ensure robust operational capability and effective implementation of outsourcing arrangements. Assess new or changing industry conditions, technology, and laws/regulations to advise leaders on adjustments required as well as how TPR program is e

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Regulatory Compliance Lead and manage implementation of new or revised regulatory requirements in support of the Compliance Management System (CMS) requirements. Read and analyze regulations to determine requirements/mandates and impact on Comerica. Work collaboratively with the Line of Business, Risk Liaisons and Corporate Compliance to understand current Monitoring, Thi

Design & Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical design solutions as

Financial Accounting and Reporting Generate and/or oversee the accurate and timely preparation and submission of the following financial reporting Daily Net Capital and Aggregate Indebtedness calculations which involve complex calculations and rule adhearence (required by FINRA). Weekly Reserve Calculation (required by FINRA). Audited and Unaudited Financial Statement gen

Work closely with stakeholders to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision makers. Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improveme

Perform setup and maintenance activities for all requests received related to products and services administered within the CLM department. Perform quality review and data integrity activities for all products and services administered within the CLM department. Perform data cleanup on applications prior to and/or post project implementation. Support clients and customers