Your Opportunity as Retail Operations Manager (US Retail Sales Team)

In this role you will be responsible for managing retail operations function for our retail business including select grocery accounts by providing oversight / management of our services provider and communication with the JM Smucker Sales team and the Sr. Manager, Retail Operations. You will provide training and oversight to the Sales Representatives to our broker partners. You will coordinate monthly business reviews to review results, drive improvement against goals, communicate priorities, and train/develop third party personnel.

Location: Working Remote within the Continental US

Work Arrangements:

In this role you will:

• Execute a regular schedule of field work with Sales Representatives to reinforce audit guidelines and develop knowledge base of the Walmart stores and business practices
• Works with National Account Managers and Directors to identify item opportunities that drive incremental sales
• Assist the Sr. Manager with Retail Excellence communications and implementation
• Provide retail analytics to support new item speed to shelf, base distribution maintenance and item conversion success
• Be responsible for out of stock (OOS)/distribution voids corrections, selling of incremental secondary displays, deliver established annual sales targets and drive perfect store in store compliance

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• Bachelor's degree
• 3+years of Sales Management experience
• Experience working within the Consumer Packaged Goods (CPG) Industry
• Strong Analytical skills, including data analytics
• Knowledge of core product strategies and competitive intelligence
• Proven and effective communication skills (written and verbal)

Additional skills and experience that we think would make someone successful in this role:

• Bachelor's degree in Business Administration, Marketing or MBA
• Previous Broker Management experience
• Food industry experience
• Experience in managing teams and leveraging team member competencies

Learn more about working at Smucker:

• Our Total Rewards Benefits Program
• Our Thriving Together Philosophy Supporting All Impacted by Our Business
• Our Continued Progress on Inclusion, Diversity and Equity

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