Job Title:

Location:

What you'll do:

What we are looking for:

• Responsible for the full lifestyle management of assigned products including development, maintenance, enhancements, and exit
• Performs market research to monitor trends and make relevant recommendations to product suite and pricing strategy
• Conducts research and analysis for the design, development, and implementation of new products and modification and enhancements to existing products
  Develop business cases, obtain approvals, monitor results and effectiveness of service delivery, and perform ongoing analysis as required
• Develop and distribute appropriate communication and performance reporting to stakeholders and management
• Partner with Marketing and Training to develop a communication strategy and implementation to customer facing employees
• Partner with Marketing, Operations, and Affiliate banks to establish and review product pricing and product profitability
• Responsible for identification of new payments and commerce products, services, capabilities, and use cases enabled by relevant emerging technologies. Evaluates opportunities and makes recommendations to leadership regarding new products, capabilities, and services, and leads concept development and engagement of appropriate delivery teams
• Work closely with engineers, designers, and leadership to design & deliver products that advance the Western Alliance Bank mission
• Research and stay ahead of new and upcoming technology in the crypto space and build relationships with key community members
• Prepare and maintain documentation related to the sales, delivery, and implementation of assigned products
• Oversee the conversion of customers into new and existing product lines
  Create client feedback loops into the product development lifecycle, incorporating client
• feedback into the development of product roadmaps and initiatives
  Serves as the liaison to the IT department for the assigned products
• Responsible for ensuring product suite is compliant with applicable banking laws and regulations
• Develop and apply understanding of performance, revenue, cost drivers, and opportunities for improvement
• Deliver healthy product(s) profit margin and revenue growth for assigned products
• Manage cross-enterprise matrixed teams for assigned products to create and manage business cases, measure ongoing service levels and profitability, and deliver an excellent customer experience
• Develop and distribute appropriate communication to stakeholders. Develop and distribute management reporting
• Stay current with consumer regulations and regulatory compliance changes

What you will need:

• Bachelor Degree is required, preferably in a Computer Science, Information Technology, Engineering, Business or related field.
• 5 years minimum, 10 years or more preferred experience in Banking, Financial Services or Financial Technology industry experience is required
• 5 years of direct experience in financial services product management to include digital channels and payables, required
• Strong verbal and written communication skills
• Ability to project a professional demeanor when interacting with vendors, customers, and leadership
• A combination of Product and Project Management experience for large-scale and high impact initiatives
• Experience creating financial models, pricing, and business cases
• Ability to multi-task and to manage competing priorities
• Strong documentation skills
• Conceptual / strategic aptitude required
• Prior experience with systems engineering preferred
• Knowledge and experience with client-facing API's and modern data concepts
• Prior experience in developing and launching new digital payment products inclusive of Zelle, Real-Time, and other instant payment types preferred
• Cash management, digital banking, digital solutions, and digital channels experience strongly preferred
• Experience working with innovative and emerging technology and understanding of its current/potential impact on the traditional banking space strongly preferred
• Experience working with client facing mobile and online channels preferred
• Experience with vendor management required

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation