***This is an on-site role in Hickory, NC. This position is relocation eligible ***

• Assures correct product quality and appearance throughout the manufacturing and shipping process working cross functionally to investigate and determine root cause and solve quality issues.
• Works with engineering and product development to document changes and corrections to product and process.
• Coach and train team members of our quality standards throughout the organization
• Supervise team members of the quality control department
• Act as the customer advocate to inspect and assure the shipment of a quality product
• Works as a key member of the quality team on scrap reduction, warranty reduction, and/or supplier quality activities and projects.
• Manage the Redtag process for defective purchased parts.May include training members and updating process flow as required.
• Collect and inspect defective parts, talk with members to gain understanding of problem, document defect, and communicate issues to supplier and procurement.
• Review daily warranty report to identify vendor issues requiring corrective action.

• Preferred: Bachelors degree or 5+ years of previous upholstery experience in a furniture or automotive setting.
• Basic HBF product and process knowledge.
• Basic knowledge of problem solving tools (5-Why, 8D, A3, etc.)
• Excellent technical and critical thinking skills.
• Strong communication and interpersonal skills.
• Ability to communicate and work across all organizational functions and externally with suppliers.
• Computer skills: ability to use MS Excel to create charts and graphs, comfortable filtering and searching database information, and ability to use MS Word or PowerPoint to create quality alerts.

Ready to take your career to new heights? Join us at HNI Corporation and be part of a team dedicated to making a positive impact. This is more than just a job; it's an opportunity to make a meaningful impact within our growing organization. Relocation assistance is available for non-local candidates. Let's shape the future together. Apply now!

HNI Corporation(NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. Theworkplace furnishings segmentis a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. Theresidential building products segmentis the nation's leading manufacturer and marketer of hearth products.

As one of the larger employers in Iowa, HNI Corporation was recognized in 2018, 2019, and 2020 for the diversity of our Board of Directors and was named in 2020, 2021, and #6 in 2022 as one of America's Most Responsible Companies by Newsweek.

How we act today protects how we live tomorrow. Check out our CSR Report here:

Diversity, equity, and inclusion (DEI), are not just core beliefs at HNI - they are operational imperatives. We value each other's differences in experiences and ideas to solve problems and better serve our customers.Take a look at our DEI goals here:

We offer Benefits on Day 1, including a new voluntary benefit, Daily Pay! To learn about all the benefits HNI has to offer visit.

We also invite you to visit us at to learn more!

Our company endeavors to make www.hnicareers.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 563-272-7400 or via email at . The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).