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Sales Support Representative
Phoenix, AZ
Job Description
???????CDI is the world's fastest curb manufacturer. We manufacture curbs for the HVAC industry and are growing with many opportunities for career advancement. We are a nation-wide company with manufacturing facilities located in the suburbs of Minneapolis, Dallas, Seattle, Charlotte, and Phoenix.
- Answering customer inquiries, scheduling meetings & sales appointments, & following up with customers about their order status.
- Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
- Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
- Recording sales trends and liaising with RSRs to develop sales strategies.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Handling administrative duties for the company and its executives and management teams.
- Scheduling customer meetings and conferences.
- Reporting any unusual activity to your supervisors.
- High School Diploma or equivalent (Secondary education in Marketing, Business, or a related field preferred)
- Experience in administration and high-volume market/sales/administrative work.
- Strong analytical, organizational, and time management skills.
- Excellent team working, motivational, interpersonal, communication, and customer service skills.
- The ability to multitask and quickly switch your focus.
- Computer literacy, IT skills, and typing skills.
- An understanding of sales principles and customer service practices
- Embraces and promotes CDI values – FAST, FUN, EASY
- Ability to effectively build relationships with customers – both internally and externally
- Ability to effectively present information in one-on-one and small group situations
- Excellent written and oral communication skills
Job Summary
Company
Employment Term and Type
Regular, Full Time
Hours per Week
40
Required Education
Open
Required Experience
1 to 5 years
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