Company Overview

Transform All Feedback into Fuel for Growth within One Platform 
Reputation is the only software that manages consumer feedback from acquisition to loyalty.

Our Story
We’re the first. The first to understand the power of feedback. The collective sum of all of our interactions. Not just as data—but as the fuel to ignite a business’s progress.

We are Motivated by Four Basic Principles 

  1. The Desire to Humanize All Data
  2. The Importance of Anticipating Every Need
  3. The Challenge to Beat Our Best
  4. The Belief that Feedback Fuels Progress

Leading the Way
We are the trailblazers in Reputation Experience Management. And over the past decade, we’ve been building the leading platform to enhance the customer experience, improve your brand’s online presence and connect you with the communities that matter.

Our superpower is not just collecting sentiment data, but in giving you actionable insights to anticipate the needs of your customers and communities. 


Careers

Bigger, better, faster, stronger—together
Every day, we work as a unified team to run fast and beat our best.

We’re insatiable in our desire to lead the market—anticipating our customers’ needs as they grow. At Reputation, we work together as a team to bring our values to our work each day:
 

  • Courage: The drive to consistently beat our best
  • Accountability: The knowledge that we must hold ourselves—and our work—to the highest standard. 
  • Collaboration: The belief that we work best together.
  • Integrity: The understanding that humanity is woven into our collective interactions.
  • Optimism: The mindset that technology can help connect businesses, individuals and communities.


Diversity, Inclusion and Belonging
Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.

At Reputation, we believe in:

  • Diversity: Reputation facilitates a culture where people bring their diverse backgrounds, life experiences and identifications together to achieve our company objectives and contribute their unique perspectives for the betterment of our company, our customers and our people.  
  • Equity: Reputation believes in treating every employee fairly. We are committed to ensuring that all employees have fair and equal access and opportunity for advancement.  
  • Inclusion: Reputation believes in creating an environment where employees feel comfortable bringing their whole self to work. We believe feedback fuels progress and we ensure that all voices are able to contribute, provide feedback, and make a difference.
  • Belonging: Our culture is one that values collaboration, teamwork, and engagement to ensure that all of our employees across the world know that as part of the Reputation Nation, they are part of something bigger than themselves. We recognize that a culture of belonging cannot exist without a strong foundation of diversity, equity, and inclusion in place. 
Company Summary
Name
Reputation
Number of Employees
501-1,000
Phone
(210) 882-6362
Location
6111 Bollinger Canyon Rd.
Suite 583
San Ramon, CA
94583