About FirstGroup

Every year we help 2.5 billion passengers to get to where they want to go. The leading transport operator in the UK and North America, we keep people moving and communities prospering in an increasingly congested world.

Working together in offices, bus depots and train stations, our family of 117,000 people provide a great customer experience and generate revenues of more than £6.9 billion a year. The world of FirstGroup is incredibly diverse with our coaches, buses, trams and trains helping school children, commuters and passengers go on all kinds of different journeys.
 

Every year our family of over 117,000 colleagues helps 2.5 billion people to get to work, go to school, visit family and get to where they want to go.

In a world of rapid urbanization and expanding populations, congestion is a growing problem. Enabling people to live ever closer together, yet still move about and prosper is a major challenge. However, we’re one of the few organizations in the world with the scale and expertise to meet this challenge.

Our Vision

To provide solutions for an increasingly congested world... keeping people moving and communities prospering.

To achieve our vision we must adopt a consistent approach and live and breathe a common set of values. So, we’ve developed a set of values that make our vision and strategy real on a day-to-day basis and promote the behaviors everybody at every level displays.