VIPdesk Connect provides Virtual Call Center Solutions. We provide inbound call center services, social media management and home-based contact center consulting through a combination of the best talent, latest technologies and a commitment to service excellence.

We know that every interaction with a brand is an opportunity to create a loyal customer. That's why we provide memorable customer experiences at each and every touch-point.

VIPdesk Connect… Making Great Brands Even Better

The world's leading brands rely on VIPdesk Connect to provide highly personalized customer service solutions, such as inbound call center services, social media management, back office support and assistance services to engage and retain their most valuable customers.

A team of US-based Brand Ambassadors working remotely throughout North America, provide outsourced customer service 24 hours a day, 365 days a year.  These highly trained professionals are connected by our state-of-the-art service delivery technology, enabling us to bring the best talent to our clients' brands, eliminating any geographic hurdles.

The benefits of working with VIPdesk Connect include:

• Our People- Every member of our team is not only passionate about proactive, anticipatory service, they're passionate about the very services our clients wish to provider to their customers.  Our team is comprised of people who value a quality service experience themselves. With the ability to hire team members that work from home offices in the U.S., we are able to match the right skills with the right brands. 
• Our Passion- VIPdesk Connect's passion for service is unmistakable. Rooted deeply in 25 years of concierge heritage from VIPdesk Connect, our mission is provide our clients with solutions that surpass their expectations, and provide their customers with brand experiences they will remember forever and talk about positively within their social networks.
• Our Platform- We leverage a PCI, scalable virtual platform utilizing state-of-the-art technology that lets our team deliver high-touch service effectively and productively from anywhere in the U.S. We offer truly flexible service and benefits solutions that meet our clients' customer needs anytime, anywhere.

Realize the Results. Learn More Today.
We are 100% confident that your company, and most importantly, your customers will experience the VIPdesk Connect difference.